Pre-Order

PRE-ORDER is having the advantage to secure your size and colour in a style before it has been released & hits the site or securing your size in a high demand item that is being restocked - Pre-Order is highly recommended as these items are highly sought after and in some cases sell out before they even make it online!

Please note: All colours of products are reproduced as accurately as possible, however a slight variation may occur in colour and size specifications. Colours may appear slightly different due to computer picture resolutions and individual monitor settings.

Shipping & Delivery

Pre-Order items are sent to you as soon as they arrive in stock and you will receive a shipping confirmation email to let you know that your order is on its way!

Please note: Delivery dates are only an estimated arrival date and are accurate to the best of our knowledge. However in rare occasions are subject to change. In the unlikely event you pre-order item been delayed you can cancel the Pre-Order for a Store Credit.

Terms & Conditions

Please note these important points regarding Pre-Orders:

• Payment in full is required to process your order.
• Expected time of Arrival (ETA) is displayed on each individual PRE-ORDER product page and varies from product to product.
• Pre-Order items are subject to the same Terms & Conditions as other orders and can be cancelled prior to arrival for a Store Credit.
• The ETA can change due to production schedules. In such instances our Customer Care Team will do their utmost to keep you informed and up to date.
• In the event, that a your Pre-Order is running behind schedule you are eligible for a Store Credit or Refund.
• The fulfillment of your order is contingent on the fulfillment of our (confirmed) order with our suppliers.

If you have any questions regarding Pre-Order, please email us at customercare@vividdresses.com.au